Course curriculum

  • 1

    5.0 Influence and Persuasion: Create Rapport & Connection Advanced Techniques

  • 2

    5.1 Influence and Persuasion: Dealing with Expectations

    • Influence and Persuasion Expectations
  • 3

    5.2 Influence and Persuasion: How to Convince People

    • Convincing People
  • 4

    5.3 Overcoming Objections

    • How to Overcome Objections
  • 5

    5.4 Influence and Persuasion: How to Direct Someones´s Thinking

    • How to Direct Someones´s Thinking
  • 6

    5.5 Influence People: How to Direct your Customers thoughts with Stories

  • 7

    5.6 How to Deal with Difficult Request

    • Dealing with a difficult request
  • 8

    5.7 How to Overcome Internal & External Obstacles

    • Overcome Obstacles: Both Internal and External Obstacles
  • 9

    5.8 How to Deal with Negatives Response

    • How to Deal Negative Responses
  • 10

    Language that Influences Perspective:

    • When to use "YOU, "I"and "IT"

    • How Pronoun´s Influence your Perception "YOU, I and WE"
  • 11

    3.0 Words to Avoid and "Why"

    • Words to Avoid and "Why"

    • How and When to Use the word "Why"
  • 12

    3.1 But versus And: Best or Worst Practices

    • But and And
  • 13

    3.2 Beware of "YES" the 3 Types

    • Beware of "YES" the 3 Types
  • 14

    3.3 Why "NO" is Good, the Secret the Power of "NO"

    • 3.3 The Power of NO